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Responsible Gaming

Responsible Gaming Policy | Underage Gaming Policy | Anti-Money Laundering Policy | Deposit Limit

RESPONSIBLE GAMING POLICY

For the majority of people, gambling is a form of leisure and entertainment. Before playing, these people know how much time & money they can afford to spend. However for some, gambling does become a problem in their lives and a small percentage may lose control of their play.

In order to avoid problems with gambling, please keep the following in mind:
  • Decide beforehand how much money you are willing to spend.
  • Don't try to recoup your losses, they may only increase.
  • Beware if how often and for how long you play.
  • When you are winning, take occasional breaks. Think about the smart time to stop.
  • Remember that gambling is entertainment. It's not a way to get rich quickly and pay off your debts.
  • Don't forget that gambling is a game of chance. There are no systems or formulas to guarantee success.

If you have ever been worried about gambling problems or are just curious to check the results, please try our quick self assessment test.

PROCEDURES FOR SELF-EXCLUSION

If you feel that you are losing control of your play and would like help in restricting your access to our casinos, GRAND HOTEL CASINO offers you the following options:

  • A minimum 7 day cooling off period
  • A minimum 6 months self-exclusion period *
Please contact us any time, day or night, for immediate assistance.

*Please note: If a player chooses to opt for a minimum six (6) month self-exclusion period, GRAND HOTEL CASINO Management reserves the right to keep all accounts closed indefinitely.