Withdrawals

Withdrawing funds at Grand Hotel is simple. All you have to do is visit the banking section within your casino software and click the withdrawal button.

This will enable you to request your winnings in the fastest and most secure way, directly from the casino lobby. You will be able to choose your favourite withdrawal option from our available methods:

• Visa
• Neteller
• Moneybookers
• Click2Pay
• ClickandBuy
• EcoCard
• Entropay
• PaySpark
• UseMyWallet
• EwalletXpress
• WebMoney
• Instadebit
• Bank
• Chèque (Check)

You can set any of these options as your default withdrawal and have all your withdrawals processed using the same method.

Withdrawal requests will remain pending in your casino account for a 24-hour period, during which you have the option to reverse the cash-in and continue playing. After 24 hours, your cash-in will be processed.

Although Grand Hotel will endeavour to pay winnings in accordance with your wishes, we reserve the right to offer alternative methods of transfer when a requested withdrawal method is not available for any reason.

In such cases, you will be advised and will need to choose an alternative method.

Please note: The minimum withdrawal is $/£/€20. For security reasons, we are unable to issue cheques (checks) for amounts greater than $/€/£5000.


For further information, please refer to our FAQ section, or contact customer support.

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